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Visit our Location
381 Church Lane, Kingsbury,
London, NW9 8JB
Opening Hours
Mon - Friday: 9AM - 5PM

Can I book a clinic appointment on Saturday?

We are not usually open on Saturday's or Sunday's but appointments can be booked if made in advance, email us on info@britishchemist.co.uk and a member of the team will get back to you to see if they can fit you in.

What if I want to buy something not listed on your website?

If there is anything you cannot find then please email us on info@britishchemist.co.uk and our team of experts will do everything they can to try and obtain this product for you. If they can find it then they will come back to you within a few days with a price and if you are happy then you can proceed to purchase this item from us.

 

How do I know you are a genuine pharmacy?

We are registered with the General Pharmaceutical Council and registered with the MHRA to be able to sell online. You will see the below pictures on the bottom of our home page.

 

Can I speak to a pharmacist?

You can speak to a member of our pharmacy team in confidence on 020 8004 0895 or via our live webchat. Our phone lines and our live webchat are open monday to friday 9am - 5pm.

How do I make an appointment?

Click on the 'book appointment' tab at the top of the page, choose the date you want and then select the time slot that is most suitable for you and then waiting for email confirmation.

What happens if a prouct I want to purchase is out of stock?

We aim to replenish our stock levels daily but if the item you're looking for is showing as out os stock, our Customer Care team will be able to provide an estimate of when the item will be in stock and recommend an alternative. Contact us by email on info@britishchemist.co.uk or alternatively call us on 020 8004 0895 or ask a member of our team on our livechat. Please note in exceptional circumstances an item may show as in stock but may actually be out of stock, if this happens we will let you know as soon as possible and offer you a full refund or offer you an alternative product.

Ask us a Question

If you have any questions please fill in the form below and we will come back to you as soon as we can.

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